WARRANTY
All new instruments are covered by manufacturers/distributors warranty. Check with individual manufacturer. We
do on site warranty repairs in our own repair shop for most products we sell.
R & R Music Centre warrantees all used instruments for the period of one year from the date of purchase. R & R Music Centre warrantees all electronics for the period of 90 days, tubes and speakers for 30 days.
RETURN POLICY
R & R Music Centre has a No Sale is Final policy. R & R Music Centre will exchange or refund the full purchase price for up to 7 days of date of delivery. After 7 days a 15% restocking charge will apply and an additional 15% per month there after.***
COMPANY HISTORY
R & R Music Centre began modestly in 1975 as R & R School of Music partnered by Bill Roberts and Cecilia Rich giving music lessons. Bill had been giving guitar lessons in a local music store for several years and Cecilia instructed Piano, together they decided to open there own music school. The school quickly grew and more teachers were hired and a larger location was found.
Wanting to provide the local community with musical instruments and services, the partners of Rich and Roberts incorporates and in 1979, R & R Music Centre Ltd. opens its doors in North Delta. Much of Bill’s youth had been spent in his fathers woodwork shop where he learned much about working with wood. In junior high school Bill played various brass instruments, trumpet/baritone horn/alto horn etc. in the school band (Bill first began playing the trumpet at age 7), but it was the sixties and influenced by The Beatles, The Animals, The Who, all made the guitar more exciting and Bill switched to playing guitar and at the same time began a fascination with electronics. A corner of his fathers workshop was quickly converted to an electronics bench where Bill began making small electronic devices. Bill desperately wanted an amp large enough to play in a band with his school mates but couldn’t afford the cost, so armed with a borrowed schematic of a Fender Bandmaster, Bill built his own tube amp at the age of 14.
The new store sold guitars, amps, pianos, music books and accessories, with a small shop in the back where Bill did guitar and amp repairs.
In 1981 R & R Music Centre and R & R School of Music moved into one location. The business continued to grow employing 10 instructors and expanding its selection of instruments and accessories. In 1986 R & R Music Centre moves again into a larger location.
1994 was a pivotal year for R & R Music Centre, Bill would buy Cecilia’s share in the company to become the sole
shareholder and owner and move the store and music school across the street to it’s current location at 8291 Scott
Rd. in Delta, of nearly 3,000sq.ft.
Since 1994 R & R Music Centre continues to grow, acquiring and representing many major product lines in many
departments. Acoustic and Electric Guitars, Amplifiers, Drums, Percussion, Sound Reinforcement, Analog and
Digital Recording, Computer Software, Brass, Woodwind, and Printed Music. As well as commercial sound
installation and production. Some of our clients being, Surrey School District, Delta School District, Chateau
Whistler Spa at Whistler, Green Timbers Evangelical Church, Berea Baptist Church, BC Justice Institute, North
Delta Family Days, Corporation of Surrey, Donegals Pub, Doc Marlins Pub, Armory Studios, Music West Music
Conference, plus many,. more.
COMPANY FUTURE
Although faced with the growth and expansion of the major big/box music retailers R & R Music Centre continues to grow and find its own niche in the fiercely competitive retailing of musical equipment. By not just trying to have the lowest price but by offering to our customers value added benefits by way of product education, in house servicing, and sincerely taking the time to meet the individual needs of our customers. Looking outward to expand from our local market area, R & R Music Centre is marketing a toll free 800 service that customers can phone from anywhere in North America (1-877-837-6842). In addition R & R Music Centre is expanding it’s web presence and have a committed plan to further develop over time a strong e-commerce web presence.
*In determining the final price offered by a competitor, R & R Music Centre reserves the right to factor in additional costs such as shipping, taxes and duties that would normally be incurred to the customer in order to receive the goods advertised. Stock liquidations due to store closures, bankruptcies, discontinued product, factory seconds excluded.
** Refund shall be in way of a company credit for future purchases at R & R Music Centre. Stock liquidations due to store closures, bankruptcies, discontinued product are not covered by R & R Music Centre purchase price guarantee.
***All merchandise must be returned in original condition including all packaging and documentation or shall be subject to restocking charges. No refunds on merchandise marked clearance or final sale.
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